Sam is a very enthusiastic, hardworking, professional and knowledgeable real estate agent. He makes himself available whenever we need assistance and he would always come with a big smile and positive attitude. As well as being knowledgeable, he is also very patient and polite as he takes the time to answer our questions and explain processes in depth. This is an important characteristic as inexperience home-buyers, like us, do not know much about the real estate field and having an agent who is able to talk us through everything in a way we understand is extremely helpful. Being able to understand how everything works along the way also brings a great sense of safety and security. As aforementioned, Sam has a positive attitude and is always warm and friendly. We have noticed that even after the house was bought, he continued to be friendly and caring and would take time out of his day to make sure we were settled in nicely. In addition to that, he goes above and beyond and takes the previous owner’s letters from us to them. It has been smooth transition and an amazing experience having Sam as our real estate agent. We believe you can always count on him to deliver wonderful services and we would highly recommend him to anyone who is thinking of buying or selling, whether you are experienced or not.